Nowadays, one may observe the rapid technological development in many areas, including medicine. Considering the service delivery sector’s orientation towards remote service provision, it is essential to know strategies to improve the remote health care services delivery. It articulates the necessity to develop an evidence-based care plan to improve the maintenance of a patient based on the Villa Health Remote Collaboration on Evidence-Care media scenario. The plan is based on two key factors in the successful delivery of health care services: patient safety and outcome.

Get a custom-written paper

Grab a 100% original academic paper tailored to your instructions

Let us help you

160 specialists online

Some difficulties can accompany the remote provision of health care services and interdisciplinary cooperation. With respect that the basic principle of performance is based on remote care, it entails applying online technologies. Remote treatment leads to increase healthcare productivity, enabling evidence-based care and more efficient patient case management for patients (Kanagachidambaresan, 2020). However, it causes the possibility of confidential data leakage and complexity when considering additional information about the Villa Health patient, including analyzes, and X-rays. This fact formulates the first part of the evidence-based plan, namely the security aspect. Thus, it is proposed to develop specialized software for remote medical services provision, which will be centrally implemented in organizations similar to Villa Health.

A prerequisite for high-quality remote delivery of medical services is the availability of sufficient information. According to Linsley et al. (2019), EBP (Evidence-Based Practice) aims to give nurses the best evidence-based data available. Therefore, according to the evidence-based plan, the software will not only encrypt the Villa Health patients’ data to prevent leakage but also have all the extensive information about the patient. This information will include the EMR (Electronic Medical Record), in addition, it will allow patients to fulfill all necessary additional information to be used by nurses. Thus, in the case of specific diagnoses such as, for example, Reye Syndrome, it would be possible to cure it maximally effectively. Moreover, it would be possible to get supportive interventions in home care. The EBP includes providing excellent care delivery and encouraging effective nursing interventions (Linsley et al., 2019). Thereby, the proposed evidence-based plan satisfies two main factors of successful care, namely safety and outcome for Villa Health patients.

The evidence-based plan for Villa Health patients’ outcomes and safety improvement includes several phases. The first phase is the software development itself, further, it is necessary to carry out a centralized implementation of software in Villa Health and other institutions providing remote medical services. After that, one needs to inform the staff about the features of the software and conduct training. Accordingly, it is necessary to inform the patients by posting advertisements on websites and other resources. The software will contain the user manual for patients, and its interaction will be intuitive and simple.

The proposed plan addresses the aspect concerning the importance of having complete information, as it can sometimes affect the outcome of the service delivery process. According to the scenario considered, the patient had some red marks on the ribs, which were further observed by nurses through a camera. The main point in the remote health care provision is increasing patient satisfaction (Kanagachidambaresan, 2020). However, incomplete information and the necessity to view important visible symptoms through a camera can lead to some difficulties. Thus, the proposed software would include detailed images of all visible symptoms uploaded to the patient’s account.

According to the proposed plan, the software will affect many parts of the remote health services provision chain. Firstly, it concerns the patient, namely, downloading data and interacting with the personal account. Further, the medical staff analyzes this data and enters into communication between other departments and the patient. The proposed plan is based on the Iowa Model of EPB, which focuses on the entire healthcare system (e.g., patient, practitioner, personnel)